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David F
The service received was appalling and would not be prepared to recommend BP Pulse. My application was started at the beginning of March 2021 and I finally had my BP Pulse installed on 15th July 2021. My BMW was delivered in May 2021 and I phoned customer services weekly to chase the installation to a point that, despite paying in advance, nearly gave up and was looking at alternatives. In seems, everything is subcontracted, the actual installation and the isolator switch connection. Once you have had a telephone conversation with the Customer Service team, they then send an email to a subcontractor and they then believe they have done their job. No follow up or monitoring. The only reason I used BP Pulse was due to the recommendation of BMW. I would personally not recommend due the the hassle and time spent chasing and basically being ignored.
3 years ago
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bp pulse has a 3.9 average rating from 4,410 reviews

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