BP Pulse/Chargemaster neglected to inform us that the charger they fitted was specific to a single vehicle model (Renault Zoe) and despite having a type 2 connector can't charge another vehicle so when you plug a different car in, it errors. This seems strange as you can charge the Zoe on any public charger. But wait, that's not an issue because for the fantastic price of £539 I can get a replacement that does work. Given other manufacturers are able to overcome this it seems that the chargemaster units are not fit for purpose. Ignoring the fact as it was sold as working for multiple vehicles, the response I got from them took over a week (not the 48 hours as suggested) and I still can't charge my car. My advice. Buy a PodPoint.