I have a home charger from BP that trips the house electrics when I switch it off or when the car charge is full meaning we cannot charge overnight. The charger is within warranty so between my wife and I, we have contacted customer service 8 times and after being hold for approx 20 mins each time, we are assured an engineer will be in contact shortly. Not once has this happened. The level of service has been shocking and each time we have asked the issue to be escalated we have been told this is not possible. We are so disappointed with the level of service and are telling friends and family to give BP chargers a wide berth.