This is the 5 time my charging unit is not working, I have done multiple times about what you've told me to do by by switching it off and on , but the unit is still not working, unit was bought by at the mobility scheme I am disabled also a suffer with me which is chronic fatigue syndrome, as I charge my car at night time to get the best value of it it took me three hours to figure out what is going on then I had to go out at 11 o'clock p.m. to charge my car up to make sure it's not the car and that is not because it was working, also the lady who spoke to us last time was very rude and told us next call out that we have to be charged I think the service is absolutely disgrace expecting me to go out and charge my car somewhere else and stand there for many hours while it charges, I will give this company no stars and I would refer everybody else not to go with them because I find them absolutely rude ,