Hi have been waiting to have my home charger fixed for nearly four weeks now, keep sending emails ect and phoning them, eventually after all there procedures got a booking for Engineer to call , stayed in all day waiting and waiting not tuned up,Then phoned them after getting through they said I didn't confirm the booking another spinner in the works then, I sent them comfirmation of date and time confirming the booking , I asked them, This time when arranging another appointment RING ME and confirm a date and time And pass all this information and emails and calls made nearly over 4 weeks now to there manager , At this time still had no phone calls back yet, This ordeal as been very very stressful for us as I explained over and over in the emails I sent I need the car for appointments ect as she is in a wheelchair. I am now thinking off changing the car I don't think I will ever go back to electric car after having such a bad experience with this company