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Bb
Very frustrating! Fast charging at Horwich Park Way Bolton. I was charging for 2 and 3 quarter hours and have gone from 12% to 58% on the fast charger. When I returned to the car my connector was flashing red and not charging but the machine & my phone was displaying that it was still charging. The only sign i saw was a 6hr maximum stay for Middlebrook didn't see anything for the length I was allowed to stay for charging (it's the same carpark!) but thought I'd check so I rang Middlebrook customer service for advice and the lady said there was no limit I just couldn't charge over night. I can see on my app that I have now been charged £13 for 46% of charge and £20 for overstaying. If the fast charger had worked properly I could have been fully charged in 40minutes. The lady I spoke to at Middlebrook is trying to resolve this matter for me BP pulse haven't as yet replied to my email. As a mobility customer I seek out BP for reasonable prices, not anymore should have charged on the motorway!
9 months ago
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