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John C
BP Pulse charger stopped connecting via Wi-Fi one month after warranty expired ( as they take warranty start date as when 1st of 3 chargers were installed and this one only 2 yrs old). Guy on helpline (Rob) was excellent but support staff weren’t interested. Wi-Fi broadcast from charger but won’t connect to phone or iPad. Informed that even if it was is warranty they wouldn’t send an engineer out as the charger basically works (as a dumb charger). Surely unit should last more than 2yrs. Now have to pay for a new charger to be installed. Disgusted…
5 months ago
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