I was very happy with the service that we received from the engineer, Jean-Billy Simba who came to complete our installation. I received a text that morning before he arrived to let me know he would be arriving by 8am and he arrived in good time to start work by 8. He discussed with me the positioning that would be best for my needs of the charging unit and got to work straight away. The wiring had to go around the outside of the house and into the garage and he did a great, neat job of the installation of the charging unit and in positioning the wiring so that it is barely noticeable. In addition he was polite and courteous and worked with minimum disruption to me and my daughter who were both at home and carefully explained to me how the unit works and the attached paperwork once he had completed the job. I feel that the service I received for the installation was excellent, thank you.