The charging unit is good but the process for installation was too complicated. The pricing includes options for any other electrical components needed and photos of locations of the house, garage, existing equipment etc. were needed but in fact I had to organise all extra works separately so that Chargemasater only had to connect the wallbox to an already installed spare circuit breaker. I really wanted a one stop shop for this. Was originally told I had to have a 32Amp circuit but couldn't see why for a 3.7Kw charger. In fact only needed 16A which was within the ratings of the existing cabling to the garage. The actual installation done by Chargemaster is good but it was a week later than intended due to the pre-work I had to arrange.