Chargemaster did a great job in the end - the man who did the installation was friendly and thorough. He also paid attention to exactly how we wanted the position of the cable and charging point. I found conversations with Chargemaster prior to installation a little frustrating, I got the feeling they assumed I was a sandwich short of a picnic when they started explaining the difference between a tethered and socketed installation several times, each time slightly louder and slower. I was simply stating I didn’t know what cable the car came with and therefore couldnt yet make a decision. Then they gave conflicting advice about if I needed a mains isolation switch or not and this, in combination with my energy supplier being painful in completing their part meant the process took several months. To be fair that’s not Chargemaster’s fault but it would help to be aware of the likely requirement from the off instead of booking an appointment and expecting all to be fine.