When attaching the charger to my garage wall the engineer drilled right through to the external side and large bits of brick flaked off. He tried to fix it back on the way with silicone gel, but it looked terrible. BP Chargemaster agreed to pay for the repair to my wall, but when the second engineer attended he did move the charger, but - despite having been clearly told that these bricks still needed to be changed - attached the junction box (which sits below the charger) to one of the damaged bricks. I did receive an apology but no offer of compensation for the stress and trouble that i was caused. The charger does work properly, but BP Chargemaster needs to get the simple things right.