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Appalling service, I had to write to the MD at his home address to finally get the charge point fitted!! The frontline employees I encountered across the board were rude and uninterested in helping until I went to the MD. once I had done this the personnel I spoke to were helpful and understanding, ultimately the charge point was fitted, clearly proving what ridiculous load of drama we had to go through not being able to charge our new vehicle up for weeks was!! In my view you need someone with common sense overseeing the employees on the point end, there seems to be s massive gulf between management (good) and sales (appalling beyond belief, all of them I encountered). I’m pretty sure deep down your own management can see this on s daily basis? If they can’t I would be go smacked?!
5 years ago
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bp pulse has a 3.9 average rating from 4,410 reviews

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Alice, Customer Support

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