The process was detailed and exhaustive, and super efficient once house electric up to speed , next day by electric company and all earth bonding in place , an appointment to install shortly followed, lots of detail to be covered by charge masters installer Marcus, garage detached location for charger outlet. I can only compliment the work carried out by Marcus to a point or anybody reading this might not believe it, as a person in the electronic repair trade all my life he Marcus was the consummate professional going beyond the extra mile by some way installation routing finishing up clearing up all top order. and exactly the location I wanted. mike