Dreadful customer experience. Belinda was abrupt in her questioning and spoke to me as though I should know everything about charging an electric vehicle (it is my first). She gave a list of things she needed which I sent on the same day. I sent an email asking if they had everything they needed. No response! Ten days later I got an email saying they needed more information. I phoned to say I emailed you the next day to ask if you had everything you needed. Belinda then went looking for the email and lo and behold found it! She could barely bring herself to apologise and then proceeded to say they couldn't connect to the fusebox in the garage. Shocking and appalling service, definitely would not recommend. I will be going elsewhere
5 years ago
bp pulse has a
3.9
average rating
from
4,410
reviews
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