Purchased a domestic EV charger. Good points: staff are friendly, and accessible; when the time came, an installation date was arranged quickly; the engineer was proficient and did a neat job. Bad points: difficult to get any technical specs of what was being purchased; extra work needed by my own electrician, even though he didnt have to do much; it was difficult to get a clear statement of what work needed doing and whether it would all work or not given our setup; BP Chargemaster charged an extra sum because we had an I-Pace (in contrast, Pod Point do not charge extra.)