The service was average, I had to make continual calls to chase the install and this took much longer than I was told due to the very slow follow up. Two months due to lack of return of calls and actions promised. I wouldn’t recommend this service. I issued all photographs of the front of my house and the engineer on the phone said they would dig a trench when the install team arrived. The install team did not have any instructions to dig a trench on their paperwork, therefore refused to do so. They showed me the paperwork they had been given which said no trench was required. Overall very poor communications all round.