The installation went very well and was completed by a very professional installer in February 2020. However the charger has never worked fully effectively in the two years it has been installed. The schedules on the app don’t work reliably because of outdated mobile technology and have been promised a Wi-Fi unit for the last year which has never arrived. The customer service support is appalling and the worst I have come across. I am in the process of getting a refund but I will be out of pocket since the grants are no longer available. I could not recommend this home charger from BP Chargemaster.