Once the application process was completed the installation took place in a matter of days. The installation engineer was very efficient and carried out the work swiftly, without any mess or bother. Once installed the unit was demonstrated effectively with a very good explanation of the National charging system, how it works and how I can access it. Given this is my first electric car it was most helpful. The Chargemaster system itself sits neatly in the garage and has a charging lead which reaches comfortably to all parts of the car depending on how I’ve parked The vehicle. When not in use the Charging gun sits neatly in the Chargemaster unit out of the way. I monitor charging times and Charging costs through the Chargemaster App which is easy to Download and simple to use. So yes I am very pleased with my Chargemaster. The whole process was quick to organise from start to finish and I am extremely pleased with The Chargemaster Home charging system !!