We came into contact with a number of staff members in different roles, and noticed that they worked very well as a team. The operation was streamlined from beginning to end. On installation day, the electrician arrived precisely at the arranged time. He worked both very fast and very carefully. After putting the cable through the internal and external wall and sealing the holes, and before fitting the charger, he fetched us so that we could take photos of the holes to send to the landlord, who had asked for the holes to be sealed to prevent ingress of ants from outside, etc. Over the course of the next six days, we received an Electrical Installation Certificate and Building Regulations Certificate, one after the other, by email. We were able to send these on to the landlord, who had asked to receive them. The charger was fitted at our desired location, and at a suitable height on the wall so that we can plug in the EV's charging cable without stooping. From beginning to end, everything was just as we had hoped. Many thanks for the charger.