Unfortunately I can't endorse the company BP Chargemaster at all. When I booked my installation, I was contacted by BP Chargemaster asking if I was able to accept a delivery their engineer while he was at my property - I agreed to this and during the time he was here, about 10 to 15 boxes were delivered which the installer put in his van and took away with him. Subsequently, one of those boxes with my name / address on was dumped in Westminster (60 miles from where I live) rather than being properly disposed of by the engineer. Westminster Council have issues a £200 fixed penalty notice against me for fly tipping because my name and address was on the box and refused to accept my official representation that I was not at fault. I have contacted BP Chargemaster on multiple occasions, emailing their customer services manager, contacting through LinkedIn and phoning them directly and despite their assurances that this would be investigated, nothing has been done and they do not respond to me. I am now being threatened with a court summons for something which is not my fault. Don't touch them with a bargepole.