It was kind of difficult to ge E ticket Almost 48 hours as they want to verify my name as written for air port security My name in Visa was without M initial I was told in 1 hour. I will get the tickets It took from 8 pm to 7 am next day All this made me late to have hotel and car reservation and miss good rates330 instead of 550 hotel Your process can be made more efficient and that’s really helped to have more customers doing that. Another issue is related to the addition of fees for personal belongings and seat assignment and luggage that made my total ticket more than 360 what it was listed as $160. I believe you should mention that those are going to be added to the price of a ticket before the reservation would be made by the customer . The only reason I went with your company for direct flight from Flint to Nashville and also it was AirBus Thank you for Your attention