I always used cheap flights to purchase my tickets but this time I had an awful experience. My mom passed away suddenly and I bought last minute tickets. I checked their policy which said I could cancel within 24 hours. I called within the 24 hours to add another day to my departure, because the funeral home was booked before I would fly back home. I was told that the 24 hours does not apply for my situation since I’m flying out within the week of purchase. I did not read the fine print. Please be aware of that because for a change like that they wanted over 700 dollars when my ticket round trip was 565. I’m definitely disappointed and will consider other options when purchasing future airline tickets.