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Shirley Hill
Worst experience EVER. All kinds of confusing alternate dates and 'nearby airports' popping up. Once I got booked, the message popped up that I had saved money by choosing a nearby airport-- which was scary, as I had no idea I had done this. I called customer service, who tried to convince me that I airport I was looking at on my screen was NOT the one I was going to--unless I paid an extra $33 per person. She was not able to explain why and finally gave up, saying all was well. HORRIBLE, HORRIBLE time. Never again.
1 year ago
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