You get what you pay for. A cheap flight tends to be Spirit so buckle up to begin with. I wonder if price would have been the same if I went straight to Spirit? I bought a ticket for my aunt, but the ticket was issued using my birthday instead of hers. Eventually the DOB got fixed, but when I got to the Spirit kiosk to get ticket the machine was not able to find it, the six digit given to me by Cheapflights had an "I" in it which I took for a "#1", so I couldnt find the ticket nor could the agent that worked for Spirit, not even using her first and last name. If the airline has trouble interpreting the six digits, cheapflights needs to start using a more obvious font and include instructions to try out both an i or a 1 for the ticket code? When I called them their representative with pretty rude and annoyed that I didnt figure out it was a 1 and not an I.
1 year ago
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