I had a booking from San Francisco to Singapore that this company messed up. They sent me a confirmation and I selected the seat on United Airlines and thought it was done. Two days later, when I checked on United, my reservation showed as canceled. There was no notice from Cheap Flight Fares of this cancellation. The only reason I found out was because I double-checked with the United website. When I called them, a woman called Hazel started showing attitude and would not accept me wanting to cancel due to their incompetence. She asked for another chance to book the fare which I refused. She then said it could not be canceled since she had already put in for a rebooking. Then she said she was going to hang up on me - which she did! 10 minutes later she called me back to ask me what I wanted and this time said she had put through the cancellation but it would take 7-10 business days for the credit to show up on the card. Abysmal behavior, incompetent service and a total time sucker since our afternoon went into sorting this out. This was an expensive business class ticket - over $3800 - now I am keeping my fingers crossed that they refund me my money. I will never book with Cheap Flight Fares again.