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Doran Hornsby
My experience was absolutely horrible. I booked a flight reservation and got confirmation (text and email) only to find out almost 6hrs later it didn’t go through (not due to me) but on cheap flight side. Then was the ticket price I got was no longer available. I was told could cancel my booking or except the new price. Nervous I would not get a ticket on flight I accepted. Next I confirmed while on the phone with the airlines website that the flight was booked and it was but booked at the original told rate. So cheap tickets basically scammed me to make additional profit of me. The agent refused to correct the problem and just “ok by I’ll cancel your reservation”. Me scream into the phon no please don’t. I was told is what it is and not on the company of new rate. Really frustrating and upsetting that I was confirmed one rate and half a day later was told I wasn’t. I will never use this booking site again. Update: the company has called me and apologized for their mistake. They have told me they will refund me the difference/upcharged I paid. I will watch my cc and see if that happens. If that does happen I do applaud there customer service in trying to make right.
2 months ago
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