When booking my flight the website asked me if I would accept alternate date, I select yes after my booking instead of sending me a booking confirmation I received an email the next day stating that I have two bookings and there is no problem they will keep the two bookings. I sent an email to them notifying them that I booked for one booking and I only need one. I called them right away after my email and I was told funny stories They kept putting me on hold and the line kept dropping. They said they will contact the airline and called me back they never did. Today I called again an I was told that I have to cancel today or I will lost my complete flight ticket and they charged me $577.24 for cancellation fee. I WILL NEVER RECOMMEND THIS COMPANY. ORGANIZED SCAMS!! BAD EXPERIENCE!!!