CheapOair Reviews

Name: CheapOair
Rating: 1.12

1.1 Rating 121 Reviews

2 %

of reviewers recommend CheapOair

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1.1

Based on 121 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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CheapOair 1 star review on 19th November 2024

Donna Randolph

CheapOair 1 star review on 18th November 2024

CheapOair 1 star review on 2nd August 2024

Anonymous

CheapOair 1 star review on 13th July 2024

Anonymous

Anonymous // 01/01/2019

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“I have been satisfied with all the plane reservations I've made through CheapOair; however, i recently made a hotel reservation through them. Turns out there was a bedbug issue. Now I am struggling to get a refund.”

Helpful Report

Posted 22 hours ago

““Misleading Price Match Promise and Terrible Customer Service” CheapOair’s so-called “Price Match Promise” is a complete scam. I found the exact same flight on Turkish Airlines’ official website for a lower price, but they refused to honor the price match due to their absurdly restrictive policies. They limit price matches to only a few competitor websites, making their promise meaningless. This experience was frustrating and misleading. I will never use CheapOair again, will not recommend it to anyone, and advise others to avoid their deceptive practices. Terrible customer service and a complete lack of accountability.”

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Posted 1 day ago

“Not good too many fees just to change flights I would not recommend”

Helpful Report

Posted 3 days ago

“Booked a flight, never got a confirmation because they say prices went up. Now struggling to get my refund. Tney said i should wait for 14 working days. Best book directly through the airline. And customer service is not helpful at all.”

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Posted 2 weeks ago

“A company that doesn't deserve even a single star. A company that does not provide refunds within 24 hours. Companies like this should disappear. Not only are they late in providing refunds, but I haven't seen a single post with good words.”

Helpful Report

Posted 2 weeks ago

“Unprofessional and dishonest customer service. Recently bought a lot of tickets from them to travel and two of my friends fell sick and couldn't travel. Called them and got the answer that we had to cancel the whole trip for all people. WTF? We then called the airline directly and got the credit vouchers for the sick passengers to travel at a later date. Long story short, do not use them. Book directly from the airlines of your choice. (BTW they employed mostly if not all from India!)”

Helpful Report

Posted 2 weeks ago

“They changed the flights without notifications. They taken the decision of change the flight without my autorization. I bought a flight to colombia in December 27, when I when to the airport they was changed for November 27. They are stupid, they told me, they were sending the email for changed. I never see the email, and they think I accepted. They are very stupid changed my vacation front December to November. You have to be careful, they sharing you.”

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Posted 2 weeks ago

“Please don't get fooled by reward points, there is almost nothing you can do with them. You add a $100 extra service on top of the ticket and the agency fees reward would take $5 off. Anyways you can get much better price on airline or Google flight than this cheap site. Never book a flight with them”

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Posted 2 weeks ago

“Nightmare! Never again will I book a flight with them. Tried to tell me I had to pay additional for seat after I booked and paid for flight. I called United directly and they were great and assigned my seat no additional charge. Trying to deal with their virtual assistance is a joke.”

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Posted 3 weeks ago

“I always been happy with Cheapoair until 3 month ago I bought air ticket for overseas .there were no plane on the day of travel and it was an emergency travel. Had to buy another ticket with another company. I ask for refund and they would n’y refund my money going 4 month now. Whenever I call they say it’s processing. It should n’y take 4 month to get my refund. I m still waiting with them saying approved and processing. Can I sue them?”

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Posted 3 weeks ago

“Another issue is howCheapOair ( CuSTOMER:: SER VICE +1 (8O541O 56OO--PHONE NUMBE;R'' happiness could be possible with the knowledge that some loved ones are suffering eternally in hell.[4] This argument was published as early as the by the theologian Friedrich Schleiermacher, who said that the knowledge of anyone's suffering is incompatible with salvation. This can be framed as an argument against the doctrine of eternal hell, but also against the concept of heaven.”

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Posted 1 month ago

“The worst experience i ever had buying an airline ticket, cheap air charged me $500. to refund me the price of my ticket, cheap air kept the $500.00 and yhe price of the original ticket, al i got is the run around from this company, never again. Was a very bad choice. N/B I had insurance on the ticket”

Helpful Report

Posted 1 month ago

“The costumer service was unprofessional and never answer your questions. They asking phone number and address and make sure your billing number and charged for talking to them. With all Indian accent I knew they were scamming people and hang the phone one they caught up.”

Helpful Report

Posted 1 month ago

“I’m a first time user, yesterday I tried to book a flight to Scotland for $887 which said it included all taxes and fees. I was so excited, this seemed to be a good rate. However, after getting deep into it, I had to add $300 round-trip for bags for two travelers, and $200 round-trip for seat selection for two people. The fact that the ticket amount went up $500 after stating “includes ALL taxes and fees” and because it was a total waste of my time, I am going to stay away from this company.”

Helpful Report

Posted 1 month ago

“*** DO NOT USE THESE 3rd PARTY TRAVEL SITES*** Based on what ive been reading, theyre good at mimicking the airline webpages so it looks like youre working with the airline direct....thats how they scam you...plus buying travel insurance thru them is a scam as they dont follow thru with what they provide via wording loopholes. Once you pay for and have an email you have 100% coverage, they do not give you your money back as they have tons of fees attached to eat up what youve paid plus getting the runaround to try is ridiculous.”

Helpful Report

Posted 1 month ago

“The agent booked me to go to Rochester New York instead of Rochester Minnesota. The agent told me I was getting on his nerves. The agent kept me on hold for several hours…POOR POOR customer service. I had to pay for another plane ticket….HORRIBLE HORRIBLE!!”

Helpful Report

Posted 1 month ago

“Three months ago, I purchased two return flights from Louisiana to San Juan, Porto Rico. Within an hour of making a payment for 2 flights, we started receiving calls from the company urging us to pay an additional $78+ for protection against potential changes. We declined, but CheapOair still charged the amount to our credit card without authorization. We had to dispute the charge with our bank to get our money back. Later, CheapOair altered the departure time and return date of our flights. When I contacted them to restore the original schedule, they were unable to adjust the return date. Instead, we were charged a shocking $852 for the changes and they cut our stay by 2 days. As a result, the total cost for our tickets far exceeded what we would have paid with another provider like Skyscanner. This experience has been extremely frustrating, and I feel compelled to shed light on what I see as deceptive practices by CheapOair. Charging unauthorized fees and exorbitant amounts for changes that were not initiated by the customer is unacceptable. I will never use CheapOair again and strongly caution others to think twice before booking with them least they are willing to fall victims to such dishonest practices.”

Helpful Report

Posted 1 month ago

“Terrible Experience, Don't Trust Them!** I booked a round-trip ticket through CheapoAir for my husband, from Los Angeles to Tehran. Everything was fine until we needed to reroute his return trip to go through Istanbul, Turkey, then to Doha, and finally back to LAX. When I reached out to Qatar Airways, they informed me that because I booked through a third party (CheapoAir), only CheapoAir could make the necessary changes. This is where the nightmare began. After waiting endlessly on hold, I finally connected with a representative. Given their reputation for disconnected calls, I made sure to provide my phone number and asked them to call me back if the call dropped. They assured me it wouldn't be a problem. Yet, after explaining the situation thoroughly, the representative insisted that rerouting wasn't possible and that I would need to request a refund. This was despite the fact that Qatar Airways had informed me that rerouting could be done following their policies. It took forever for the representative to finally agree to call the airline to confirm. After being placed on hold for over an hour, the call dropped—no call back, despite their promise. I had to start all over again with a new representative, re-explaining every detail. It was as if the previous conversation had never happened. Again, I was told rerouting wasn’t possible until I pressed harder, and she eventually agreed to call Qatar Airways. I made the same request for a callback if disconnected, and she assured me she would do so. After yet another hour of back-and-forth, just when I thought progress was being made, the call dropped again—and once more, no one called back. It was exhausting, infuriating, and completely disrespectful of my time. The representatives acted like they were helping but weren’t listening to anything I was saying. In the end, I wasted countless hours on calls, repeated myself endlessly, and still didn’t get the resolution I needed. If you value your time, energy, money, and mental health, do not book through CheapoAir. Their customer service is unhelpful, dismissive, and lacks any sense of responsibility. Trust me, it's not worth the stress. Look elsewhere for your travel bookings!”

Helpful Report

Posted 1 month ago

“CheapOair sold me a ticket to Florida on November 4th for 137. when I got to Manchester airport I was informed my flight has been canceled which was new to me so I had to purchase another ticket within the next 10 minutes and they told me I would have to take it up with CheapOair to get my refund which I contacted them multiple times and my credit card company said they would take up a dispute with them also I just received a refund of $77 be careful when purchasing anything from this company because they are not legally supposed to be selling tickets to us for breeze airlines they will charge you and then only credit you back half of the amount which is fraud because they were not legally supposed to be selling tickets. I'm still in dispute with this company as I was just notified today they're only going to credit my card $77 I find this very fraudulent when they charge my card $137 for a flight that they cancel and I did not receive or use any ticket through them I had to buy a second one in order to catch my flight.. thank you Donna Randolph please take my word and do not purchase anything from this fraudulent company they should be shut down..”

Helpful Report

Posted 1 month ago

“CheapOir used to be very good website.But now they have started deducting money without customers consents. They have deducted my money without my permissions and when I am asking to refund, they are not refunding. It happened when you chat with their live agent.Agent ask you for buying add ons to the flights and doesnt matter you say YES or NO, they add on your flight and charge your card.It all happens because they have saved your card details from your previous bookings. This is illegal and must eb stopped asap.I have already informed my bank and the Airline to take an action on them. Please make sure you dont let them deduct the money without your confirmation.”

Helpful Report

Posted 1 month ago

CheapOair is rated 1.1 based on 121 reviews