CheapOair Reviews

Name: CheapOair
Rating: 1.11

1.1 Rating 136 Reviews

2 %

of reviewers recommend CheapOair

Company Reviews

Questions

Metrics

1.1

Based on 136 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be aware!! Tickets are non refundable at all if you don't cancel it 24h after purchase . I tried to cancel my flight 2 months before flight date they don't refund money. That is ridiculous!”

CheapOair 1 star review on 9th April 2025

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Posted 1 week ago

“When I requested I fo to cancel my flight, I was asked if I wanted to have my refund back on my original form of payment, card ending in the correct 4 last numbers. After cancelation, I got an email, that no funds would would be transfered but I would get airline credit, with just the airline I had booked with. I don't fly enough to ever use this. They are liars and cheats”

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Posted 2 weeks ago

“I would NEVER use this company every again and have been telling everyone I know to stay away from this company. They are not friendly and their fees are never the same, every agent comes up with their own price change. I booked a flex flight meaning your flexible to change the ticket (which I thought as every other airline company out there works this way) CheapOair does not honor this even after paying the extra fee. Please do yourself a huge favor and STAY FAR away from this company.”

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Posted 3 weeks ago

“I bought the tickets to CheapOair from France to Italy. The ticket price was 107 per passengers but the last name was misspelled. They are charging me 150 dollars for to fix the mistake. That is very disgusting.”

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Posted 1 month ago

“The whole Customer Support group was a joke. I made a date change request to a ticket, and for 3 days they kept telling me to contact them 2-3 hours later because they had to ask if the change could take place. Finally I requested that I just wanted a response if the tickets could be changed or not. They came up with the option that I had to pay usd$169 per person to change both tickets, when the initial price of the tickets was 167 for both. I went ahead and lost the tickets, and bought 2 more for usd$134 for both. Will never use CheapOair again, and I hope that nobody else does either.”

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Posted 1 month ago

“Cheap o Air sold me a business class tkt to Brazil and didn’t deliver the service I bought. After months waiting, frustration and lack of respect, the company offered me $150. I paid almost $2,900 in total for 4 legs of a flight. Two flights were on coach. Two flights on Business. As I flew only one in business, the least they should offer me was about $750. Besides, my stress and anxiety, as I bought a more comfortable flight because of health problems. They should be ashamed of themselves! I was a customer for many years, but now I would say: keep away from them! They do care about anything but themselves! I added a picture of my seat on my way back from Brazil. Nothing like business!”

CheapOair 1 star review on 14th March 2025

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Posted 1 month ago

“They advertised the cheapest flight, wrong. The airlines website was cheaper. So I called within 20 minutes of making the reservation, they want $100 cancellation fee. Never again”

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Posted 1 month ago

“Not recommended at all Not recommended at all. Customer service is disaster and want to rob the customer.I received a mail notification that my flight is changed and can do the changes or cancel the booking. I tried to change the flight through the app but only an agent can assist. If I want to change the ticket there is a charge and for cancellation also charges. But there is no option to change the ticket by yourself. So any amount the agent will ask you need to only agree. That’s the only option they have left.”

CheapOair 1 star review on 6th March 2025

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Posted 1 month ago

“Worst service. DONT OPT FOR THIS.”

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Posted 1 month ago

“I canceled the returned portion of my two way ticket that cost $1539, so they charged me additional $250 to credit my card $302 in ext 30-60 days!? This is just ligaly steeling your money! I would never ever again buy a ticket from Cheapoair!”

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Posted 1 month ago

“CheapAir cost me more money than any other site. Ha Ha Ha. This is putting it mildly.”

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Posted 2 months ago

“They added charges to my ticket without telling me. My bank text me to let me know. I booked a flight and 15mins later I realized that I had the wrong return date. They wanted to charge me $153.00 to change my reservation. Frontier has a no charge change fee up to 7 days before departure. I will never use them again.”

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Posted 2 months ago

“I have been satisfied with all the plane reservations I've made through CheapOair; however, i recently made a hotel reservation through them. Turns out there was a bedbug issue. Now I am struggling to get a refund.”

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Posted 3 months ago

““Misleading Price Match Promise and Terrible Customer Service” CheapOair’s so-called “Price Match Promise” is a complete scam. I found the exact same flight on Turkish Airlines’ official website for a lower price, but they refused to honor the price match due to their absurdly restrictive policies. They limit price matches to only a few competitor websites, making their promise meaningless. This experience was frustrating and misleading. I will never use CheapOair again, will not recommend it to anyone, and advise others to avoid their deceptive practices. Terrible customer service and a complete lack of accountability.”

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Posted 3 months ago

“Not good too many fees just to change flights I would not recommend”

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Posted 3 months ago

“Booked a flight, never got a confirmation because they say prices went up. Now struggling to get my refund. Tney said i should wait for 14 working days. Best book directly through the airline. And customer service is not helpful at all.”

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Posted 3 months ago

“A company that doesn't deserve even a single star. A company that does not provide refunds within 24 hours. Companies like this should disappear. Not only are they late in providing refunds, but I haven't seen a single post with good words.”

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Posted 3 months ago

“Unprofessional and dishonest customer service. Recently bought a lot of tickets from them to travel and two of my friends fell sick and couldn't travel. Called them and got the answer that we had to cancel the whole trip for all people. WTF? We then called the airline directly and got the credit vouchers for the sick passengers to travel at a later date. Long story short, do not use them. Book directly from the airlines of your choice. (BTW they employed mostly if not all from India!)”

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Posted 3 months ago

“They changed the flights without notifications. They taken the decision of change the flight without my autorization. I bought a flight to colombia in December 27, when I when to the airport they was changed for November 27. They are stupid, they told me, they were sending the email for changed. I never see the email, and they think I accepted. They are very stupid changed my vacation front December to November. You have to be careful, they sharing you.”

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Posted 3 months ago

“Please don't get fooled by reward points, there is almost nothing you can do with them. You add a $100 extra service on top of the ticket and the agency fees reward would take $5 off. Anyways you can get much better price on airline or Google flight than this cheap site. Never book a flight with them”

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Posted 3 months ago

CheapOair is rated 1.1 based on 136 reviews