Terrible Experience, Don't Trust Them!** I booked a round-trip ticket through CheapoAir for my husband, from Los Angeles to Tehran. Everything was fine until we needed to reroute his return trip to go through Istanbul, Turkey, then to Doha, and finally back to LAX. When I reached out to Qatar Airways, they informed me that because I booked through a third party (CheapoAir), only CheapoAir could make the necessary changes. This is where the nightmare began. After waiting endlessly on hold, I finally connected with a representative. Given their reputation for disconnected calls, I made sure to provide my phone number and asked them to call me back if the call dropped. They assured me it wouldn't be a problem. Yet, after explaining the situation thoroughly, the representative insisted that rerouting wasn't possible and that I would need to request a refund. This was despite the fact that Qatar Airways had informed me that rerouting could be done following their policies. It took forever for the representative to finally agree to call the airline to confirm. After being placed on hold for over an hour, the call dropped—no call back, despite their promise. I had to start all over again with a new representative, re-explaining every detail. It was as if the previous conversation had never happened. Again, I was told rerouting wasn’t possible until I pressed harder, and she eventually agreed to call Qatar Airways. I made the same request for a callback if disconnected, and she assured me she would do so. After yet another hour of back-and-forth, just when I thought progress was being made, the call dropped again—and once more, no one called back. It was exhausting, infuriating, and completely disrespectful of my time. The representatives acted like they were helping but weren’t listening to anything I was saying. In the end, I wasted countless hours on calls, repeated myself endlessly, and still didn’t get the resolution I needed. If you value your time, energy, money, and mental health, do not book through CheapoAir. Their customer service is unhelpful, dismissive, and lacks any sense of responsibility. Trust me, it's not worth the stress. Look elsewhere for your travel bookings!