This company are more than happy to take your money for a booking that they cannot fulfil. I recently booked a flight for my wife and I to travel on premium economy on an international flight which was available on their website. After the booking was completed, I was later called (couple of hours after the booking) to say that they could not fulfil the ticket request and could only book standard economy. When I checked with the flight operator, premium economy tickets were still available so I still do not understand why they were unable to fulfil my booking. As a result of my flight booking, I also proceeded with securing my hotel booking. After expressing my dissatisfaction we were then told that they could get the premium economy tickets for one leg. This is the first time that I’ve encountered this scenario in all my years flying. I believe that I have spent more than I should have for the tickets and regret using this company. I would be very cautious in using this company and will not be using them in future.