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checknfly Reviews

3.7 Rating 142 Reviews
70 %
of reviewers recommend checknfly
3.7
Based on 142 reviews
Customer Service
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checknfly 1 star review on 7th November 2024
Pratham Jain
checknfly 1 star review on 7th November 2024
Pratham Jain
checknfly 1 star review on 7th November 2024
Pratham Jain
checknfly 1 star review on 7th November 2024
Pratham Jain
checknfly 1 star review on 7th November 2024
Pratham Jain
checknfly 1 star review on 2nd October 2024
Anonymous
checknfly 1 star review on 2nd October 2024
Anonymous
1
Anonymous
Anonymous  // 01/01/2019
I usually don't leave reviews, but after my amazing experience with ChecknFly, I felt compelled to share my story. Planning an international holiday for my family of five was becoming a nightmare, especially with my hectic work schedule and the never-ending travel deals popping up online. That’s when a colleague recommended ChecknFly, and honestly, I’m so glad I took her advice. From the moment I contacted them, their customer service was spot on. I was connected with a travel consultant named Kevin, who was incredibly professional and genuinely listened to what I wanted. I told him we were planning a trip to Dubai and needed flights & hotel bookings, but all within a reasonable budget. What impressed me was how quickly they pulled everything together. Within 48 hours, I had a full itinerary in my inbox—direct flights from Heathrow, a stay at a 5-star hotel with breakfast included. All sorted and under budget! The booking process was seamless, and Kevin was available to answer my many (many!) questions—even over the weekend. When we landed in Dubai, everything went exactly as planned. The airport pickup was on time, the hotel check-in was smooth. Thanks to ChecknFly, my family had an unforgettable vacation without the usual stress that comes with planning one. They’ve earned my trust, and I’ve already recommended them to friends and family. I’m looking forward to booking my next trip through them—maybe the Maldives this time!
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Posted 16 hours ago
Booking my flight through Check N Fly was a fantastic experience from beginning to end. The entire process was effortless, and their team went above and beyond to assist me. They were quick to respond, incredibly helpful, and made sure I felt well taken care of at every step. The smooth booking system and personalized support made all the difference. I would absolutely recommend Check N Fly to anyone looking for a dependable and friendly service!
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Posted 2 days ago
Checknfly made my flight booking experience incredibly smooth and hassle-free. From start to finish, their service was exceptional. The team was responsive and offered helpful guidance throughout the process. I felt confident and supported every step of the way. The seamless booking process and personalized attention ensured that the entire experience was stress-free. I highly recommend Checknfly for anyone seeking reliable and friendly service!
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Posted 2 weeks ago
I had been planning a holiday for a while, but I wasn’t sure where to book my flights. I checked many websites, but the prices were either too high or the process was too confusing. Then, a friend told me about CheckNFly and said they had a good experience with them, so after trusting his words, I planned to give it a try. From the moment I contacted the CheckNFly team, they started making my travel plans more feasible. I spoke to a team member “Kevin” who was very friendly and patient. I told him where I wanted to go and my travel dates, and he quickly came back with best flight options with more affordable rates. Not only were the prices lower, but the flight times were also perfect for my schedule. What impressed me the most was how he managed the entire booking process smoothly. He told me about baggage rules, seat selections, and even small details that most websites usually don’t reveal. After booking, he sent me my itinerary instantly and also followed up with a call to ensure I was comfortable with the travel plan. A few days before the trip, he sent a reminder and made sure I had all the travel info I needed. He gave me peace of mind because I usually get nervous before travelling. The trip itself went very well, and there were no issues at all with my ticket or check-in. I felt well taken care of, even though everything was done online and over the phone. This was honestly one of the best booking experiences I’ve had. No stress, no hidden charges, and great customer support. I’ll definitely be booking my future trips and also recommend to other flyers to consult with them about your flight plan once, and they won’t disappoint.
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Posted 2 weeks ago
Checknfly made my flight booking experience incredibly smooth and hassle-free. From start to finish, their service was top-notch. Katherine Baker, in particular, was outstanding, providing quick responses and helpful guidance throughout the process. I felt confident and supported every step of the way. The seamless booking and personalized attention made the whole experience stress-free. Highly recommend Checknfly for anyone looking for reliable and friendly service!
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Posted 2 weeks ago
I had been searching for business class flights to take my mum on holiday to Mauritius and found a great deal with Checknfly, which I went ahead and booked. The following day, Checknfly advised me that the rate we had booked was not available and that only flexible tickets were left for the return part of the flight. Whilst we didn't need flexibility and I was disappointed with the increase, the price was still competitive so I went ahead and confirmed the booking. Once the booking was confirmed, I went to view the details on the airline website and found that "Business Basic" tickets (i.e. the ones without flexibility) had been booked both ways - this was a surprise, as I had been explicitly advised that this ticket type wasn't available for the return. I questioned it with Checknfly who initially suggested that the flexibility element was an upgrade that I had been offered by them as an option and accepted and then, when I advised I had a WhatsApp conversation record clearly showing this to be untrue, ignored my complaint altogether. I am hoping that Checknfly will read this comment and now act to resolve my complaint before I need to take court action, as it's a material sum of money that has been taken for flexibility that was never requested, is not needed and has not been booked with the airline. In the meantime, I can only recommend avoiding this business which is a shame as, despite their dishonest sales practices, I do think they have access to some very good rates.
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Posted 4 weeks ago
They have offered airfares that 'are no longer available'. I received a call asking me to pay more which I refused and asked for a refund instead
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Posted 1 month ago
I booked a flight with ChecknFly on Monday, March 10th, at a reasonable price—not the cheapest on the market, but still competitive. Everything seemed fine until, six hours later, an agent called me to inform me that the ticket I had already purchased was “no longer available” and that I would need to pay more for a different ticket. I refused to pay extra, and when I checked prices again, I realized that all the cheaper tickets I had previously seen were no longer available. The only options left were significantly more expensive than when I had initially booked. In the end, ChecknFly refused to offer me a ticket at all, leaving me without a booking. This deceptive practice caused me to lose hundreds of pounds, not only because I was forced to pay a much higher price for a new ticket, but also due to the non-refundable hotels and attractions I had already booked for my trip. It seems clear that ChecknFly lures customers in with attractive prices, only to later claim the tickets are unavailable and pressure them into paying more. This is dishonest and unacceptable. I strongly recommend booking directly with airlines or reputable travel agencies to avoid falling victim to such tactics. Would not recommend ChecknFly to anyone!
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Posted 1 month ago
Bait and switch! Booked flights first thing in the morning. Got a phone call late in the evening to say flights only available if I pay £900 more, or I could look at flying different days/times to try and keep within budget. This meant instead of being hundreds of pounds cheaper than the airline direct as originally promised, they were now hundreds of pounds more expensive! I cancelled and booked direct with the airline who confirmed my booking immediately instead of wasting another day.
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Posted 2 months ago
DO NOT USE. SCAM. No IATA, ATOL or ABTA. Call handler did say "oh we are TNT" google that if you want to know what they clearly do when the booking falls through. Booked online, a few hours later I was contacted by Aaron who demanded an additional £800 from me or he would cancel my booking. Or alternatively I could be dropped to a low quality budget airline instead. Called their bluff and asked for a full refund. After many phone calls, and the suggestion of involving the police, they relented, though it apparently will take days to get the money back. AVOID AT ALL COSTS.
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Posted 3 months ago
I recently booked three tickets to Dubai with Check and Fly, paying £1,698 using my Amex card. The transaction went through smoothly last night, and I assumed everything was confirmed. However, today I received a call informing me that the flight would now cost an additional £92 per person due to a price discrepancy. This means they are advertising misleading prices for flights. Once they have your money, they come back asking for more, which feels like a bait-and-switch tactic. It’s incredibly frustrating and unprofessional. I trusted their advertised prices and made my plans accordingly, only to face this unexpected increase. I would advise others to be cautious when booking with them, as this kind of practice undermines trust and creates unnecessary stress. Definitely not the kind of service I expected!
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Posted 3 months ago
After losing $117,000 to what I thought was a legitimate investment, I was heartbroken when I realized it was a scam. The scammers disappeared, and I couldn’t withdraw my funds. I felt completely defeated. Then I came across Supreme Assets Recovery, and they changed everything. 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 𝘖𝘳 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: + 44 73 -88 -69-79-58 Their team of professionals was relentless in recovering my funds. Their expertise, persistence, and support brought me out of what seemed like an impossible situation. I’m incredibly thankful for their help—highly recommend them to anyone needing fund recovery services!
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Posted 4 months ago
This site is a SCAM. Thought I was booking flights and paid by Amex only to be told they were enquiring with airline and price had gone up by £800. Cancelled but takes 5 days to get pending transaction removed from Amex meaning I do not have enough credit to book flights direct with airline. Found this site through Momondo who do not verify sites they advertise. Do not use CheckNfly they say they are in UK but they are in India complete con.
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Posted 4 months ago
Fraudulent company, selling tickets that do not exist. They try to scare you into paying them even more money AFTER they take full payment for tickets agreed on at a checkout. Avoid them at all costs.
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Posted 4 months ago
I have used websites to purchase flight tickets for quite a while now and booking with ChecknFly is the worst experience ever. Indeed, it was a nightmare. This time I used Kayak to buy my flight tickets and choose the lowest price for Cathay Pacific Airlines. It was not until I tried to book and pay when I realized the travel agent was ChecknFly. After booking, I receive a confirmation email from ChecknFly which specifically stated that my package included 1 piece of check-in luggage. However, the next day I was told that I needed to pay an extra £85 for my check-in luggage otherwise Cathay Pacific would not issue my E-ticket. I was not allowed to cancel my booking unless I was willing to lose all the money I had paid. As I had no alternative choice, I just paid and hope for the best. It was another good 3 hours before I eventually received my E-ticket. When I was waiting for my ticket, I kept checking on yahoo uk about the rating of ChecknFly and on Google Map with its address. At one stage I was in despair. The feedbacks on this company were appallingly and its registered office was in an ordinary small house in Weymouth. I thought I was scammed and tried to contact my bank to see if I could stop the payments. It was not until when I eventually received my E-ticket that I felt a bit relieved. However, I am still not sure whether the E- ticket I received is genuine. As I have no way of checking it out, I shall wait to see if I could receive any information from Cathay Pacific Airlines relating to my check in status and seat booking. Be aware of this company! Booking a flight ticket with this company is not straightforward. ChecknFly might offer the cheapest price but there are hidden charges and you might eventually pay more for your flight.
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Posted 4 months ago
I had a deeply frustrating experience with Check n Fly, involving deceptive sales tactics, relentless pressure, and ultimately a failure to honor their promises. Aggressive Pressure to Confirm Booking: After I initially paid for a ticket, their salesman, Josh, repeatedly hounded me over WhatsApp and calls to push me into upgrading to a more expensive ticket. Despite my having already paid, they claimed my original reservation “didn’t go through” and refused to provide a refund, forcing me to pay for this new, costlier ticket. False Assurances of Flexibility: Josh assured me that this new, expensive ticket would allow me to change dates freely. He even suggested I save our WhatsApp conversation as proof of this so-called flexibility. Trusting this explicit assurance, I accepted the ticket. But when I actually needed to make a date change, Check n Fly demanded an enormous fee, completely contradicting their earlier promises. Poor Communication and Limited Options: When I requested a range of available dates, they responded only with single dates and delayed responses. I had to follow up multiple times, yet they continued to ignore my specific requests for different options. This dismissive approach made it clear they were not interested in providing service but rather maximizing their profit at my expense. Exorbitant, Unjustified Fees: Despite the initial promise of flexibility, Check n Fly imposed a “fare difference” fee, a “change fee,” and a “service fee” for changing the ticket. These fees totaled far more than I was led to expect, clearly exploiting my need to adjust travel plans. Complete Lack of Accountability: After reaching out repeatedly for fair options, they refused to address the promises that Josh made during the sale. They left me anxious, financially strained, and frustrated, all while avoiding any responsibility for their misleading practices. In Summary: Check n Fly is aggressive in pressuring customers into costly purchases and does not stand behind their commitments. They over-promise, under-deliver, and leave customers with inflated charges and broken assurances. I am escalating this matter through Trading Standards and ABTA, and I would strongly advise anyone considering Check n Fly to think twice. This experience has been one of relentless anxiety and blatant disregard for customer well-being.
checknfly 1 star review on 7th November 2024 checknfly 1 star review on 7th November 2024 checknfly 1 star review on 7th November 2024 checknfly 1 star review on 7th November 2024 checknfly 1 star review on 7th November 2024
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Posted 5 months ago
Booked flights with Katherine Baker excellent service. Many thanks Katherine
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Posted 6 months ago
This company is in a whole myriad of scam companies, if it looks too good to be true it's not probably is..... it is. Scammed but got my money back because I kicked up merry hell with them, they are rude argumentative, but tell them you will report them to abta.... money straight back.... scam.ers do not book. Tripadvisor flights are the best imo , I've used them everything great!!!
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Posted 6 months ago
DO NOT BOOK WITH THEM!!! So I was speaking to someone called ARON. It was a business flight from LONDON TO LAGOS. After 10 minutes they called me requesting for an extra £180 pounds. Then asked me if I’m on WhatsApp, sending me other companies prices and that it’s more expensive and etc. whilst ARON was in the phone I started googling reviews and saw that this is what they do. I then realised that I might be scammed and whilst being on the phone to Aron I asked him if he’s aware that what he is doing to me the reviews of their tactics are online, his reply was “there are always some good reviews and bad.” I asked him to refund my money which he said okay to and I asked him how many days he said 3-5 working days. I’m lucky that I recorded the whole conversation as soon as I realised this thing was getting doggy and I as well started an email thread with them for evidence as I’ve already made the bank aware and they said we should wait the 3-5 working days if they will refund. Let’s wait and see, because the company had already APPROVED of the payment!
checknfly 1 star review on 2nd October 2024 checknfly 1 star review on 2nd October 2024 checknfly 1 star review on 2nd October 2024
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Posted 6 months ago
This is a scammer website, They charged my credit card and then emailed me to contact them for the booking, on the call they asked for £230 more than the advertised price. If I could rate them Zero star I would because they kept me on call for hours just to ask for additional money. I cancelled my booking and I will be writing my experience to the other sites as well. BE CAREFUL WHEN USING THIS SITE.
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Posted 7 months ago
checknfly is rated 3.7 based on 142 reviews