Hi, on May 30th (right after our great CL victory!) i ordered several Chelsea items in the chelseamegastore shop. During the next three months i received THREE emails (in June, July and August) from the shop, each one of them reassuring me that the delivery would be on the way shortly, Then on Sept 23rd i decided cancel my order and ask for a refund. Heres my email: ' Cancelling of order XYZ On May 30th 2021 I ordered several Chelsea fan products in your shop. Although the amount due was debited from my credit card the very next day, I STILL haven‘t received the products I paid for. All I was sent were three emails on three different days, each of them reassuring me that the delivery would follow shortly. I have decided not to wait any longer fort he delivery (it has been 3 and a half months!) and I would like to cancel my order XYZ. I also expect a full refund of the €XXX.XX debited from my credit card. Should my request fall on ‚deaf ears‘ and no answer shall be provided in the next days to solve this issue I will be forced to seek legal council regarding this matter.' Well ca. 8 hours after sending the email i received a confirmation email from chelseamegastore that the delivery was on the way! I dont know how, or why, fact is that after 5 days i opened the parcel and voila!, everything i had ordered was in there. My advice for those who go thru the same 'ordeal' is write a letter of cancellation of your order and be frim about seeking legal counsel if the money isnt refunded. Actually it should have been one star, but ive decided to go with two stars since the products were at least all intact. PS. It is beyond my common sense that Chelsea FC would allow their merchandise to be OFFICIALY sold by a company based in Manchester!