Ordered a Christmas gift for my boyfriend in November 2019 (intl. delivery) -- it's January 2020 now and the parcel still has not arrived. After 3 very slow email exchanges, they offered to resend the order and asked for a confirmation of my shipping address, and when I provided it, they proceeded to tell me they were out of stock. I've now waited a month and a half only to need to go buy another extremely belated gift. My boyfriend studies overseas and only comes back to visit twice a year. Christmas is a precious time for us. I am so utterly disappointed in the service. PLEASE save yourself the trouble, DON'T order from the megastore.