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Mark Dinoulis
After ordering two chess sets for my children in the initial kickstarter campaign I was initially very pleased with the sets (even though I'd had to wait a year longer than expected for them) so I decided to order another set for myself. As one of the original backers I was a bit disappointed not to be offered a substantial discount for purchasing a 3rd chess set and even more disappointed when I placed the order in January after your sales representative told me I needed to place the order immediately as the prices were going up by £100 per set, only to find they are basically still being sold at the price I paid. I was expecting to receive my chess set in April but actually didn't get it until the end of July, a 6 month wait! I had explicitly requested as walnut style set as the darker sets looked a bit plasticky and tacky, and again I was disappointed that you didn't send me the walnut set I had explicitly ordered. Furthermore, after only a week or so some of the plastic has started to bubble up. Overall I am pretty disappointed and additionally think that if you don't sort out your delivery logistics you are going to go out of business pretty quickly (which I don't want to see as then my chess sets will be unsupported). Another big disappointment is that you don't seem to have made any significant improvements to the ChessUp App. You said that you would be adding connectivity to Chess.com but this still hasn't happened. Your videos also show some sort of automatic chess clock, which I can't find anywhere on the App (which would be really useful as I've already lost several games on Lichess due to running out of time). You also haven't added any other useful functionality like being able to set up the board in different positions and in order to switch between playing white and black you have to turn the whole board round. There also don't seem to be any advanced tutorials on the App, which I was expecting (things like different openings for example). Overall ChessUp is a great concept but I've been pretty disappointed by the fact that nothing seems to have improved since the kickstarter campaign.
1 year ago
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Bryght Labs - ChessUp has a 4.3 average rating from 294 reviews

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