Bryght Labs - ChessUp Reviews

Name: Bryght Labs - ChessUp
Address: 9113 W 156th Pl, Overland Park, Kansas
Rating: 4.28

4.3 Rating 308 Reviews

81 %

of reviewers recommend Bryght Labs - ChessUp

4.3

Based on 308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours

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Bryght Labs - ChessUp 5 star review on 27th June 2023

Jennifer Ebersold

Bryght Labs - ChessUp 5 star review on 29th December 2022

Mickael Cobut

Bryght Labs - ChessUp 4 star review on 10th December 2022

Erwin Liwanag

Bryght Labs - ChessUp 5 star review on 2nd December 2022

Adam Kenney

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“backed the kickstarter event, received non functional product, no response from bryghtlabs :(”

Helpful Report

Posted 21 hours ago

“Very difficult to get set up. Videos are lacking. Not yet ready for prime time”

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Posted 2 days ago

“At first didn't recognize a rook, but was able to get a replacement within two days. Great customer service. Great board. Everyone in the house loves playing against each other and against the bots and using chess.com. This has made chess accessible for the whole family ages 9-43. Thank you chess up!”

Helpful Report

Posted 1 week ago

“the chessup 2 board is totaly cool, with cool features and it shuld come with lessons(even though i did not see them in the app, if someone know what is the problem pls tell me) and game review but when i bought it and installed the app, i saw that almost every feature that on the board is free in the app, and only 2 player mode unlocked with the board. it means i paid 300 dollars for only playing on a real board, cuz the game assistance included in the free app so yea... the build in wifi and screen is cool, but the price is not great and this is why 4 stars.”

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Posted 2 weeks ago

“Buggy. Black chess.com bots don't work so clearly released too early before market ready. App can't record all games or retain your user name.”

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Posted 2 weeks ago

“Easily one of the best purchases I've made in my chess career. I can't wait for lichess compatibility so I can play league games on the board.”

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Posted 3 weeks ago

“Excellent product, honestly has improved my online play as I'm able to focus on the pieces more and not be distracted by the computer.”

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Posted 3 weeks ago

“A piece was broken on delivery, however chessup has already sent a replacement! The board works great and I've been having a blast playing with it.”

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Posted 3 weeks ago

“I just received the ChessUp2 Smart Board. Phenomenal product! I was blown away by how responsive the board was. The pieces and board are both good quality as well. Definitely a worthwhile purchase! Thank you Bryght Labs!”

Helpful Report

Posted 3 weeks ago

“Bought a chessup board through their website. Pawns are not getting recognized and support has been completely unresponsive.”

Helpful Report

Posted 3 weeks ago

“When setting up the pieces, the board lights up like a Christmas tree. It has a hard time knowing if the piece is there or not, and flashes even though the piece is on the square. Some pieces/spaces detect better than others but it’s hard playing a game of chess when the board is flashing rapidly.”

Helpful Report

Posted 3 weeks ago

“Veronica was able to answer to my call of my issue and she was able to send a replacement piece in no time. I will order the promoting pieces as well to be safe. Great Job Veronica, that is all we need is communication to be up front even if its to let us know you'll get back to us later. I appreciate your follow up you are the best!”

Helpful Report

Posted 1 month ago

“Just received my Chessup 2 board in the Netherlands, shipping was very fast. The board and pieces are packed looking very premium. Charged the board and wifi installation was a piece of cake with the app alongside. Played a few matches with the ai and so far loving it. Board is very responsive and pieces are of good quality.It all works very intuitive and im looking forward to playing some games online. No regrets for getting myself this christmas gift :)”

Helpful Report

Posted 1 month ago

“My Kickstarter ChessUp 2 Arrived In Melbourne, Victoria, Australia this morning. After an afternoon of mucking around I finally worked out the connectivity, I blame my 65 years. I love this board and I’ll never play 2D again ! I would recommend a smart board to anybody. Congratulations Bryght Labs.”

Helpful Report

Posted 1 month ago

“Obsessed with my chessup 2 board! It connects to chess.com well and is so much fun to use. A great tool to teach people with too :)”

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Posted 1 month ago

“The board is too small and pieces too small and light. Software not ready for prime time. I'll wait for version 3.”

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Posted 1 month ago

“The board if fine, it works well by itself, and with Lichess. With Chess.com, the integration, which has been in Beta for quiete a while, sometimes fails to connect.”

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Posted 3 months ago

“Great product Still learning how to use everything Great service”

Helpful Report

Posted 3 months ago

“Best and quickest customer service on this planet”

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Posted 4 months ago

“Ordered the ChessUp computer, came a day earlier than expected! Ordered the ChessUp bag, came a day earlier than expected! What more can 1 say.10-10. Thanku.”

Helpful Report

Posted 4 months ago

Bryght Labs - ChessUp is rated 4.3 based on 308 reviews