It’s a great concept, but the software is an absolute mess. Requires connectivity with the app to do anything but a *very* stripped down game against low level AI. Which would be fine…but the app is essentially nonfunctional. Erases games in progress if you get out of range sometimes, almost always reverts back a varying amount of moves if you get out of range of the board. Saving a game to resume later is a crapshoot if it’ll remember the game correctly or remember it at all.
The fancy assistance lighting that’s the selling point of the board periodically stops giving assistance even if you’re connected and in range.
The board also doesn’t recognize what individual pieces are, just that there’s a piece on the square. I suppose they didn’t say it did, but it still seems cheap for a $400 board to not recognize a pawn vs a queen.
I’ve documented all this at length and out of 104 games I’ve started, I’ve been able to finish a total of 2 without some part of the functionality or software failing.
Pretty sad.
Update: A patch was released that fixed some of the issues….for about a week. Now the board is back to being unplayable if it connects to the app at all. Essentially all it can do is play offline with only the settings that the board can handle without using the app…which is a very small fraction of what it was advertised to be able to do.
10 months ago
Bryght Labs - ChessUp has a
4.3
average rating
from
294
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.