I want to thank "everyone" at Chewy for the great customer service and for always being so helpful in ordering my cat food. I have two almost 19 year old cats with stage lll kidney disease. I have had to try different veternarian cat food. Chewy has made the whole process easier. Their return and refund policies are great, never a problem. Also, their customer service is caring and compassionate and everything gets delivered quickly, which is a big deal when your cats will not eat. It is sometimes sad to deal with, but Chewy and their customer service has made the process easier, even got veternarian approval quicklly. I have tried many different kinds , they finally eat...somewhat...the UR. Cats with kidney disease need a lot of help, appetite stimulants etc. to get them to eat. I get my probiotics, nutrical vitamins and more at Chewy, their prices cannot be beat either. Thank you and God bless you all at Chewy. Diana