My Flower... I wish I had realized, that Chewy not only sells pet food, pet toys and supplies,... but also has a pharmacy to quickly fill all our beloved pet's prescriptions. Chewy has always shipped all mine and my family's orders at the moment I placed the order, while still on the phone! and they were received within a day.... Early last week I needed to order medications for my very sick little dog...My Vet had given me another company to place the order with...although ordered rush mail, it came a full week later...I didn't know that Chewy delivered medications as well....my dearest, sweetest, best little buddy of 9 years passed away at the end of that week...My calls to that company, found the prescription was going to be delayed... no email or phone calls were made earlier to let me know...CHEWY would NEVER have let that happen...Chewy is extremely personal and I can promise you most sincerely, they care about your pet... I called Chewy to cancel my auto-ship for my little girl and expressed my reasoning. Chewy was so sensitive to my loss, so kind and extremely caring. Before our call finished, they told me that my CC would be refunded for the entire amount of my little girl's last order, that it need not be shipped back, and yes, I could donate it to a local shelter....I thought how incredibly nice that was of them!,... but then two days later, I was to come home from work, to a delivery of the very prettiest, fresh flower arrangement, in a lovely glass vase... Sweet flowers of pinks, red and white with lovely greenery... Attached was the most loving, and thoughtful sentiment from Chewy... I couldn't help crying...the thoughtfulness and sentiment meant so much to me.....I was beyond grateful....and thought ,how someone that didn't know me, could understand how I was grieving. It told me they understood that our pets are our family... that they have a special place in our hearts that can't be filled or replaced... that the memories we have with them are cherished forever..., and that we grieve in much the same way as human loss..... they understand our pets and their unconditional love for us...that they bring us laughter and love, and comfort us when we are not well, or at our saddest times.. As I spoke on the phone to give thanks,...I knew this all to be true...the people that own, and work for this company, not only care about you, their customer,... but also strive to give your pet, the best variety of options, to keep them healthy and happy,... because they love and understand them...