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I CONTINUE TO EXPERIENCE DELIVERY PROBLEMS. SOMEONE NEEDS TO REPORT CHEWY TO THE FTC FOR FALSE ADVERTISING AND DISHONEST MARKETING. I MAY HAVE TO REPORT IT MYSELF. MAYBE SOME OF THE PEOPLE GET THEIR DELIVERIES WITHIN THE TIME PROMISED BASED ON A $49 MINIMUM. BUT WITH ME, I HAVE A PROBLEM WITH EACH AND ALL OF MY ORDERS. CUSTOMER SERVICE HAS BEEN A NIGHTMARE. THEY DENY ACCOUNTABILITY. THEY KEEP PROMISING CORPORATE WILL CONTACT ME, BUT IT'S BEEN A YEAR. STILL WAITING. THE EMAILS ALL HAVE DIFFERENT ANSWERS AND RESPONSES FOR THE SAME PROBLEM DONE BY DIFFERENT PEOPLE. THE CHATS AND TEXTS AND EMAILS ARE ALL SCRIPTED. THEIR INTENT IS SHALLOW AND EMPTY. I DON'T THINK THEY CARE.
3 years ago
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Chewy.com has a 3.7 average rating from 578 reviews

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