Chewy.com provides the best customer service for you, your family and your loving pets! Any questions or concerns you may have they’ll gladly answer and help you find a solution! As Sierra did for me this morning! Thank you Sierra! Truly amazing and grateful for your patience, kindness, and assistance with my recent order for myself and my soon to be 1 year old (February 8th)! Great Pyrenees/Redbone Coonhound “Gus!” I rescued him all the way from Arkansas last May. He arrived to Rochester, NY just 2 days before my second breast cancer surgery last June. He was only 4 months old. My son introduced us to purchasing items for him since we’ve had him in our lives. His dog is my grand dog “Moose!” Catahoula leopard, who was also rescued, five years ago! I love getting him gifts or gift cards from Chewy too! The deliveries are prompt. But overall I really love the customer service you provide for me and my family! These two dogs know when a Chewy Box has arrived and they’re fully aware it’s theirs!! Overwhelmed with excitement! : ) lots of love and laughter!