Items I had on autoship order arrived a day later than originally expected. Items arrived and were not the correct size (supposed to be 2 - 28 lbs bags of dog food; sent me 1 - 14 lbs bag and 1 28 lbs bag). Customer service was rude to me and didn’t care about the inconvenience they had caused, only cared about sending me a return label. When I asked to speak with a supervisor I was given a ride response of, “Sir, I can get you to a supervisor, but they will they are just going to tell you the exact same thing as me.” Highly considering doing business elsewhere for my pet food and supplies as Chewy makes me feel as though they could careless about their customers anymore .