I like Chewy , they seem fair when it comes to prices but customer service is not there. I have used Chewy four years and have had numerous complaints about their use of Fed Ex as a shipper. I have had product spilled on the yard or crushed from the shipper fueling the boxes. the last e mail I sent CS is as follows,
Question Reference # 220721-159017
Image07/21/2022 09:04 PM
Hi there Richard,
I am very sorry to hear that your recent experience with Chewy has led you to stop services with us. Although you'll be dearly missed, we fully understand that our customers must do what's best for them and their furbabies. With this being said, should you ever get curious about a product, or even a question that comes to mind, know that we're here for you, day and night, waiting to lend a helping paw.
Warm regards,
Danielle L.
Customer Service
Chewy
Image07/21/2022 08:43 PM
Again I have broken items in my order, I have tried to let you people no that I will buy from a close retailer if I keep getting ruined
Producers toss the boxes on the step and have talked to them. They tend to say ok and vs. This last was cat food 15 dollars and half a case of dog food ay 35 dollars a case.
I have seen the delivery driver toss the box on the ground as well as destroy my wife’s plants. So enough is enough, I quit.
As you can see after years of feeding Chewy it bit me in the ass. so good bye chewy .
2 years ago
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