I tried to order heart guard and for some reason Julie canceled the order without notifying me. So we ordered it re-emailed the prescription the gentleman confirmed he got the prescription and will take care of calling the vet on Monday. So I still don’t have a prescription so I called today and tomorrow said he would call the vet and call me back. Called me back and said read your email which of course I did not get an email from him. So I called back and spoke to a supervisor and he basically told me they don’t except email versions of prescriptions that has to be mailed in. Why on earth would it take me multiple phone calls and I still don’t have a heart guard and I won’t be getting it through Chewy. Thanks for the run around!!!!