I recently had a bad experience not with Chewy but with the shipper. Before calling FedEx I called Chewy to report the problem. As always my call was answered by a human being, this time Adonis. He was polite, helpful and compassionate. His service was so excellent that I asked to speak to his supervisor, Claire. She made me feel valued and validated, all with an upbeat professional but friendly style. I’ve been a Chewy customer for almost six years and they have more than earned my loyalty. Thank you Chewy.
1 year ago
Chewy.com has a
3.7
average rating
from
578
reviews
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