Goodyear Warehouse is nearby and we always get next day delivery but prior it was also horrible with FedEx leaving packages of Prescription food or 48cans of 13.7oz in walkway or side it was horrible delivery. It happened for 6 months no one doing anything to help. Finally a supervisor did what I asked to contact supervisor in the dispatch of Fedex driver and report him.
Finally he was Fired! But now I order my continued AUTOSHIP and look how lame Chewy has permitted my expensive Prescription Dry food to leave Goodyear Az. which is nearby they let FedEx take the package all the way to California in this barbaric HEAT 116degrees and more in the Desert the truck is carrying the Dog Food for 5-6 days for just to return to Arizona!! How stupid can that be? Yes I said stupid ignorant too!
I even offered to drive to Warehouse to pick it up for replacement and the woman employee mistreated me. Other’s were alright but never followed thru to call. I said watch food arrive even later by Friday 4th and she said no way that won’t happen! WELL IT HAPPENED no food no delivery and why would I accept it now? It’s overcooked ruined from the excessive HEAT how lame to go to California just to let the food’s to sit in Hot FedEx Truck and to head back to Arizona to finally deliver it!!!? No apology no phone call! The Vet said not to open bag if arrives. I always give excellent reviews for all Employees always. Immediate I do so to supervisor they appreciate it. But now it’s mute point!
Had to drive over an hour to locate a prescription food for the dogs and in a body cast!
1 year ago
Chewy.com has a
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