Chewy’s reputation as a business model precedes itself. If a wrong item is ordered,
Typically they request that you donate the item to a shelter or rescue- and refund your money.
My kitty passed this weekend, and I did a customer chat to ask how I could return an auto shipment of prescription food since it was no longer needed.
They refunded the charge- canceled the order - and sent us a dozen yellow roses in Jackson’s memory .
How kind is that ?
1 year ago
Chewy.com has a
3.7
average rating
from
577
reviews
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