I had placed an order for cat food. Realizing I used the wrong payment method, had talked to somebody on the chat. Asked them to cancel my order because I didn't want to use the payment method I didn't want to use. Some idiot canceled my order and told me she can changed my payment method to what I want. Well, I checked and to my surprised they never changed the payment method to the one I wanted to use. How can they be that dumb and don't do it if you don't know how to reorder my stuff and use the wrong payment method. Somebody is a real idiot. Cause my charges go up because of the dumb ass.