Unfortunately, I cannot rate 0 stars.
Pharmacy Service is HORRIBLE! Customer Service Reps and Supervisors are very friendly and helpful but Pharmacy is totally incompetent. We have been calling Chewy every 2 or 3 days since January 8, 2024 trying to a get Symparica Trio prescription filled. It is now January 22 and we still do not have the prescription.
We get promise after promise with no results. We have been told 4 - FOUR times it would be here tomorrow. After one of the "it will be here tomorrow" we received a phone call 3 days later asking if we want the prescription filled. If they hadn't even filled it 3 days after talking to Chewy, how was it going to be here 2 days BEFORE they started filling it?
BTW - we were told again this evening that it will be here tomorrow I HEARD THAT BEFORE!
I'm not sure how I can complete the info below - THE ORDER STILL IS NOT HERE!
9 months ago
Chewy.com has a
3.7
average rating
from
577
reviews
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