There are no words for the kind, compaasinate description of Chewy. Aside from any orders we ordered, the immediate prompt shipping on both meds and food, Chewy went beyond and above all expectations. After placing a $over $200 order of meds, we had to euthanize our little pom, 4 days after they box came, which was immediate shipping. Since I never even opened the box from Chewy, containing 3 medications, I inquired if it was possible, since the shipping box was still sealed, never opened with the 3 bottles of meds, I could return them. Hoping for a shipping label, or would understand if no, this wonderful company, REFUNDED the $200 purchase, and I will give the meds, no longer needed, and our other dog does not require, to a shelter. There is not enough space to give enough praise to this company, it tops them all by heaps. Chewy will be our forever go to place.