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Anonymous
Chewy has the absolute best customer service. It’s so rare to have a human being answer the phone instead of an automated system. The representatives have been helpful, courteous and kind. Truly a different experience than most companies whose automated system, I believe, is designed to frustrate rather than help the customer. You have my business, Chewy! Keep hiring great people.
5 months ago
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Chewy.com has a 3.7 average rating from 585 reviews

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